[patrck]

> Technology robbed workers’ of what had been highly valued physical knowledge about a job: the precise way to jimmy a stuck gear, the sound a machine makes when something’s about to break.

lol. I run IT. Nobody at my workplace knows what I do.

Contrary to TFA, my automation gains accrue to myself and my company. It seems difficult to see this as anything but win-win. I get respite and time to think, and my company gets improved responses and uptime.

[orangepurple]

It's an incredibly impressive phenomenon considering the Internet has been popular for 20-30 years now and you would think people have a clue.

[patrck]

A couple reasons maybe:

Specialization means everyone's chasing their own frontiers in their companies, which leads to less toe-stepping?

"Everyone knows" IT is complex. So as long as things are working, there's no real impetus for other people in the company to sully their shirtsleeves.