[pastor_bob]

I still find this to be rather passive aggressive. Sharing an 'internal' doc immediately...Why not call a public statement?

Mention Zach deleted his tweet, but not mention what he actually said: "Deleted tweet. Misunderstanding or different styles perhaps. Presuming positive intent."

All so underhanded

[0]https://twitter.com/zachperret/status/1522444749877088256

[nazka]

I actually find him to be too defensive instead of passive aggressive. It's his job to create new products, new features, and new tools for his customers. He shouldn't be so sorry like that. Should any CEO be sorry every time they start to compete with someone else? And what about Plaid here? It's weird if you think about it. That you will have to feel sorry and go public statements and things like that to have to talk about it. Finally. Plaid should have seen that coming a long time ago. In fact I can't even imagine any of their chief officers never having to see that coming.

Edit: the classy way as an example is Airbus response to Boeing after their failure with the 747 Max or what. Now that's some clean PR well done. And they never had to.

https://www.youtube.com/watch?v=xWaTjYpczKQ