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by anon_3b4150 1511 days ago
I have dealt with Stripe as a partner for my last three companies, and I do not trust them.

The core team was A+ and very reasonable, but the non-core folks would regularly lie and misrepresent themselves. I have to be careful about examples because I don't want blowback to my colleagues, but here's one: telling a third party that they should not do a hybrid Stripe + my_old_company solution because our product couldn't support the use case. But, of course, we had the exact product requested in market then, and the team in question knew that. It's fine to want to close a deal, and I guess some people lie to close a deal. But saying one thing to me and another thing to the world has happened many times with Stripe.

I don't know anything about this particular case, but it does match a pattern that I have seen firsthand.

2 comments

A lot more anecdata: Accepted and ghosted: interviewing for a leadership position at Stripe

https://news.ycombinator.com/item?id=29387264 (672 comments; 20211130)

> Stripe, and especially the founders, have a quite a poor reputation for screwing over people in and around their orbit.

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Follow-up discussion of the initial announcement: Stripe releases Plaid-like project, Plaid CEO objects to process

https://news.ycombinator.com/item?id=31263288 (15 comments; 2 days ago)

> Unless I'm mistaken, Stripe has a history of behaving this way.

--

Initial announcement discussion -- Plaid CEO's comments:

https://news.ycombinator.com/item?id=31262361#31263005

https://news.ycombinator.com/item?id=31262361#31263017

>telling a third party that they should not do a hybrid Stripe + my_old_company solution because our product couldn't support the use case.

To be clear, are you complaining about salesmen at a competitor lying to close a sale? Are you also unhappy about water being wet, or bears shitting in the woods?

I don't know why you think salespeople are expected to lie about competitors, I don't think that's normal and I consider it a huge red flag for any vendor if I found out they intentionally lied about their competitors. No one would be surprised at spin or bias, but lying is not okay.
No, that is not what happened.

We were partnering with Stripe on a deal that we originated. They verbally agreed to terms. They then lied about our abilities. So we cut Stripe out, got the deal, and moved on.

The point isn't that competition exists; the point is that Stripe will say one thing and do another. If this is how you live your life, fine, but many people would like to know that Stripe has a history of bad behavior.

Sam is either being intentionally obtuse or hasn't worked in a corporation. The idea that sales is the only department that can partner with other companies is just stupid.
>We were partnering with Stripe on a deal that we originated.

So... a sale? The Stripe staff you were working with were from the sales department?