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by username190
1507 days ago
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> It is not just "old" or 3G-only phones, it is any phone that is not explicitly on their whitelist. This is correct. The whitelist that they're using specifically is here[0]. Some phone representatives will claim to people that they need a "5G Phone" - this is misleading, either on purpose (because the rep wants to increase their sales figures), or accidentally (because the rep isn't well trained on how to handle this situation). AT&T will provide alternative phones for free, but they usually aren't great. Last I heard it was an iPhone SE (2020) for existing iPhone users and a low-to-mid range Android phone for existing Android users. [0] https://www.att.com/idpassets/images/support/pdf/Devices-Wor... |
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