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by dporan
5359 days ago
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What an engagingly written interview with a thoughtful designer. Two points stand out: 1. Unlike Apple, which apparently eschews formal user research, Google relied on "ethnographic research" to shape Android 4.0. 2. In between Apple's hyper-realistic UI and Microsoft's Spartan aesthetic, Google is trying to find a middle ground in Android 4.0 that facilitates new approaches and new experiences. From the screenshots alone, it's hard to tell what it actually will be like to use Android 4.0. But it's great to see that Google is thinking so deeply about user experience. |
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I definitely think this idea has began to take a life of its own so to speak. I've read that Apple doesn't do Usability testing, doesn't do market research or user research. All of the points can be summed up with the "Apple knows best" idea. But, I'm sure Apple does user research - just not with a consultancy, or by asking users what they want. They focus on users' behaviour and their needs and incorporate it into their vision.
I don't think Google's core approach this time around is that much different from (what I presume is) Apple's approach. Google is using their ethnographic research to figure out what users do and what users need. I'd wager that Apple's own 'research' has focused on that all along.