[rob74]

I don't know about others, but that does sound like a real apology to me. At least they plainly write that they were wrong and not only "sorry for how this was handled" or something similar. I'm really curious what more you could expect...

[brothir]

Specifically naming Casey and specifically apologizing for the specifics of how it unfolded. The fact that a team member went into Casey's Discord to harass him would be one example to apologize for.