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by Belphemur
1508 days ago
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We have the same issue in the B2B company I worked at. Currently we're implementing strategies to reduce the barrier of entry by making the product onboard the new customer. We just started and we still have a long way to go but I think it's the right solution. Reducing the cost of onboarding for the customer and making it easy to invite other member should help avoid churn. |
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