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by splicer 5361 days ago
Crap! I didn't bother creating an account when I checked-out :(
2 comments
splicer 5361 days ago
I just sent an email to Joanna, and she responded within a few minutes offering to personally email me the ebooks. Now that's what I call customer service!
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zemaj 5361 days ago
I have the exact same problem. Paid, but no ebook. Sent an email an hour ago but haven't heard back :(
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jrockway 5361 days ago
Clearly this is an opportunity for a startup helping startups that write books for startups.
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bloggergirl 5361 days ago
I'm working on the replies to those emails! A few people are having troubles with the Order Confirmation email, which is where the download link is.

You shouldn't have to create an account to get the download link. It should be in the Order Confirmation email (which is separate from the PayPal receipt email).

Working on replying via email right now....

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