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by tallytarik 1505 days ago
> MyGov isn't perfect, but it's fine.

Sure. But then why have they spent tens of millions of dollars trying to build a new version - https://beta.my.gov.au - that works the same or worse?

1 comments

I switched to beta a month or so and I can't even tell what the difference is, other than it being slightly shinier.

MyGov just seems like a portal containing bookmarks to various other services anyway, right? It consolidates your records for Medicare, ATO, and if applicable, NDIS, Centrelink etc. Seems kind of basic. Although I understand there's a lot of hidden complexity underneath these things, especially surrounding ID verification. But even so, I couldn't tell you the difference between the old mygov and the beta version.

That's part of the problem noted in the article: they haven't even implemented style changes that they could have - why are simple changes taking so long?