[KerrAvon]

Pretty uniformly the same experience for me with Southwest (pre-pandemic). I'd sometimes prefer to fly Southwest over other airlines even for longer flights. Consistently decent people; surprisingly so, since you'd assume cheaper flights would bring more difficult customers. But maybe I never flew the cheaper routes.

If I had very young children, or needed special accommodations, I might have a different opinion. The SWA preboarding process doesn't seem very generous.

[e2thex]

No Southwest is boarding is great for kids. We all board at the same time (it is after one group) So you end up all sitting together, with other parents. and anyone that sits with you did it by choice, totally lowers the anxiety of bothering other passengers that do not have kids.