[simsla]

For Belgium: The rules are often still a bureaucratic mess, owed in part to the fact that it's easier to slap bandaids on existing systems than design a new system from scratch. The bandaids compound into systems that are often unintuitive, and not always transparent.

I do feel like I benefit greatly from these systems, convoluted though they may be. The goal still is to help people.

The few times I got the short end of the stick, I managed to reach a human the same day.