[therealcamino]

I read "empowered" there and thought, what a ridiculous misstep. They can't even stop themselves from selling their product in a document that's supposed to be a mea culpa, where you can guarantee that many of the readers are pissed off and absolutely not receptive to your marketing.

[larodi]

As I said in me other down-voted comment and yours is proof for the same - these post-mortems are first of all PR and second - everything else. And lots of people pointed out why they don’t constitute invaluable knowledge - because they lack the really important stuff or substitute it for marketing messages…