[remirk]

I find it hard to believe that not showing video previews from links is a breaking issue for a lot of users. But I get your point that Matrix is kind of complex in some ways. Federation surely doesn't help to combat complexity.

[DoItToMe81]

By no means is it a breaking issue, but it's one of quite a few issues which make it very difficult, at least in my experience, to convince anyone from services that do have them (typically Discord) to use it.

It's hard to speak in earnest about the benefits of Matrix when you know the people you're talking to will immediately view it as a downgrade, and from the user's perspective in many ways won't even be wrong.