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by throwaway-dos
1517 days ago
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This is wrong. SRE is an engineering org, NOT an ops or support org. While it's common practice for SRE teams to share some of the operational burden, it's for the purpose to find risks and vulnerabilities and then engineer solutions to those. I have never seen SRE do support. SREs should know how to build and run reliable and maintainable systems. Architecture and design are the best tools for that. |
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