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by dannysullivan 1517 days ago
I work for Google Search. We're working to clear this up. Threat is not required to remove the listed PII. I'll repeat what I shared in another comment here:

There is NO requirement of threat to remove anything listed as personally identifiable information on this page (such as personal contact info, medical records, login credentials, etc): https://support.google.com/websearch/answer/9673730

Beyond those things listed, in some cases someone who is being threatened might feel there's additional information that someone might feel is somehow personally identifying. This is where the doxxing/threat option can be used, for something not on the list where no threat is required.

Appreciate this is confusing to some; we'll be looking at how to clarify that.

3 comments

Thanks I really appreciate the clarification, this is a great addition.
"We generally aim to preserve information access if the content is determined to be of public interest. This includes but isn't limited to:

Content on or from government and other official sources Newsworthy content Professionally-relevant content"

1. This removal process does not remove those public information aggregator sites, like "Who lives here.whatever", "Didthispersoneverappearincourt.com". The problem with the court aggregator sites is they are wrong some times. I imagine Google makes a ton of money off them though?

2. Google should remove all personal details, unless a person was in the news.

3. I'm on the fence whether you should even index sites like Yelp.com?

Third-party sites that republish public information are not exempt from this. IE: say a government site publishes personal info as public record. Our policy doesn't allow removal of the government pages. But if a third-party republishes, our policy does allow removal of those.
So the takeaway I get here is that it's perfectly fine for someone to dox you as long as they leave phone number, email address, and physical address out of it. Got it.
No. Again, we'll work to better clarify this page. But there are two things:

1) Remove personal info, which includes things like email address, phone number, physical address. You can ask those be remove; no proof of threat is required.

2) Remove doxxing content, where there's anything you might consider to be contact info that's not covered in the policy above and which is linked to a threat.