[sabalaba]

I know it sounds obvious. But if you want to talk to users, just build a little feedback mechanism to talk with users.

Write 10-30 random prompts: “what do you hate about this page”, “what do you love about this app”, “what do you wish you could do”, etc. show them the prompt and log a free form response. Simple as. We’re talking a few hours of work.

Also, find your most engaged users via your analytics and email them to do a video interview to understand how they use the product. Try to find overlaps between them that you can use to target new customers.