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by ajcoll5 1515 days ago
I see similar sentiments whenever SSOTax is mentioned. If providing it is a support burden, why not provide an unsupported standard self service SAML 2 integration that is validated against the top 2-3 identity providers, and make clear if the customer needs assistance with the integration or something custom it's $X hourly rate?

Why must everyone suffer the outrageous 'tax' if most are just using the same top 2-3 providers anyway.