Yes, it’s mind boggling. Complaining about Teams is a daily ritual. We all hate it, and we don’t understand why we can’t have something better.
Unfortunately the source code is unavailable as well as the APIs, otherwise many of us would have already re-skinned it.
But we don’t use the chat as much as you would in slack, because it’s totally broken. We mostly just take lots of videos calls and share notes with an internal pastebin/gist tool.
It'd be in Microsoft's interest to make the product they sell good enough for their internal use rather than make a second product and sell an even less improved Teams. Dogfooding at its most basic. The exception would be if they were planning on changing direction with what they offered customers, in which case it doesn't make sense to dogfood the existing product anymore.
Unfortunately the source code is unavailable as well as the APIs, otherwise many of us would have already re-skinned it.
But we don’t use the chat as much as you would in slack, because it’s totally broken. We mostly just take lots of videos calls and share notes with an internal pastebin/gist tool.