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by AlexandrB 1517 days ago
That's pretty funny. When I checkout I don't care if it's Stripe, Shopify, Square, or the business owner's nephew processing my transaction. Why in the world would I make shopping decisions based on who the payment processor is? It's like choosing stores based on which point of sale terminals they bought.
1 comments

It reduces friction for purchases.

If I am on my phone, I am more likely to complete a transaction if I can just hit the Shopify Pay button. If I need to complete some form that looks like it is from the early 2000s, I might wait until I am in front of a computer, by which point I may lose interest. (There is a lot of middle ground between these two extremes though.)

Similarly, I am more likely (when there are multiple alternatives) to revisit a merchant that uses Shop Pay because of the reduced friction.