[Loughla]

>How come that an average interaction on (moderated!) social media is significantly worse than an average interaction in real life? It's about medium structure, not people.

How is it not both? Give people a medium wherein they can be semi-anonymous, or otherwise removed from the immediate social impacts of their actions and words, and they are awful. It seems to me that you need (a) distance from social impacts and (b) people willing to be awful.

How is it not both? How are people not responsible for their own actions online? I don't get what you're saying.