[throwthere]

I don’t think you acted in bad faith but I don’t think your announcement, whatever it was, got to everyone. I mean, you have multiple people telling you they didn’t know about the large % increase, right?

I think, unless you acknowledge the issue, it's hard to have a lot of confidence it won't happen again. And that's not to mention all the licensing language people mentioned elsewhere. It just seems like using your service would require me to read all the legalese and revisit your website at some frequency to make sure nothing's changed.