[jraph]

These 3rd party tools are tested and supported by the distribution though.

It's a big strength of Linux distributions. There is one central, easily reachable place where you can report and track bugs for pretty much everything you do on the computer.

Obviously there are no guarantees that things will be fixed (fast) if you don't pay some sort of support but that's fair enough and still, the maintainers usually want the stuff they package to work reasonably well (they wouldn't spend their time packaging it otherwise) so one can expect a minimum level of functionality for most things unless explicitly stated otherwise.

The supported area for Windows and macOS from Microsoft and Apple is small in comparison to BSD and GNU/Linux distributions and good luck reaching them anyway.

[dotancohen]

And no less importantly, on a Linux distro these 3rd party tools are installed with native package management tools from a (minimally) vetted source. No need to go out and search the wild web for forum posts of suggestions of which tools to risk your install on.

[skepticalwaves]

Let's not endorse launchpad bug reporting too strongly, I have bugs going on 5 years and 3 major releases.

[jraph]

Have you paid someone / some support to fix them?

It's reasonable to have unfixed bugs for years if they are not really blocking many people (and even if they did, but that would be too bad). Maintainers are focusing on other things that need to be done (or not, anyway nobody is supposed to fix bugs for free if they don't want to).

In this case, launchpad works as intended, as a place were you can track the (non) progression of your bugs.

Me too, probably, by the way (in other projects). My bugs reports are more like FYIs to the community.

[mvanbaak]

If the problem is in the software provided by a package, most of the time you can report them in the bugtracker of the distribution, but it wont be fixed/supported by the distribution since the bug is upstream.