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by Nullabillity
1524 days ago
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> They're selling a service that provides "up to" the quoted speeds. Generally, the provisioned rate is actually higher than the quoted speeds, so unless the ISP is particularly awful they definitely can provide those speeds. Just not 100% of the time, which is why they're "up to." No, the "up to" is written in such tiny print that it's practically invisible. It's not what people think they are buying. The ethical thing to do would be to sell it as "X, bursts up to Y", with legislation ensuring that X is displayed at least as prominently as Y. |
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