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by bmarquez 1525 days ago
This is not always true with regards to personal information.

I wanted to delete my phone number from Snapchat, but it wouldn't let me without adding a new phone number. Note that the account was created using email address so the existence of a phone number wasn't necessary. It just seems like some services love to collect personal information but not remove it, especially those that rely on targeted advertising.

Also, if you change an email address, in some services, the old email isn't actually removed from your records. I did a CCPA "download a copy of all your data" request on Epic Games and it basically stored every email address I ever used, even though it wasn't visible in the UI, and even if some are inactive. Instagram and Twitter are the same.

1 comments

that snapchat thing you wrote about sucks. however, what you wrote on epic does make sense. maybe they didn't remove for security reasons but you can't use it to login and therefore can't steal some account. think what happens if they had purchases info with that email... they might need it. but at least block login attempts.