Oversubscription should be regulated and totally transparent to the customer. Something on the monthly statement like:
"You pay for symmetric gigabit internet access. You share this line with 4 customers, and load balancing means your service performance will be equally distributed among the users of the line at any given time. The internet egress point where you leave Honest Joe's network is a 25gbps connection and is shared by 382 other gigabit residential customers. The average load at egress is 14.5gps down, 5 gbps up."
Allowing customers to pay a premium for dedicated access is a net good as well, because that can finance infrastructure improvements.
It's greed and lack of transparency that causes shitty service. It's repeatedly merged isps that are so big that they can afford to not give a shit about the last mile.
The sick joke is the unused fiber capacity. Many of the large isps have residential fiber presence, but don't want to invest in towns under 100k people, so they leave the fiber to rot. A lot of ambitious small isps funded and deployed fiber throughout all sorts of places in small town America but didn't stipulate the use of the fiber when they sold out.
"You pay for symmetric gigabit internet access. You share this line with 4 customers, and load balancing means your service performance will be equally distributed among the users of the line at any given time. The internet egress point where you leave Honest Joe's network is a 25gbps connection and is shared by 382 other gigabit residential customers. The average load at egress is 14.5gps down, 5 gbps up."
Allowing customers to pay a premium for dedicated access is a net good as well, because that can finance infrastructure improvements.
It's greed and lack of transparency that causes shitty service. It's repeatedly merged isps that are so big that they can afford to not give a shit about the last mile.
The sick joke is the unused fiber capacity. Many of the large isps have residential fiber presence, but don't want to invest in towns under 100k people, so they leave the fiber to rot. A lot of ambitious small isps funded and deployed fiber throughout all sorts of places in small town America but didn't stipulate the use of the fiber when they sold out.