[simonh]

I’ve been buying Apple kit for 15 years now, on my fourth Mac and we’ve had over a dozen iPhones and handful of iPads on the family.

The reason I trust Apple is the products we’ve bought have lasted years and years, been highly reliable, had solid software support and upgrades for many years and been easy for me to repair (I’ve replaced the batteries on 4 phones using third party kits). Plus three times now when I’ve had problems with a device, even outside warranty, I’ve had free repairs or replacements for various reasons.

Data point of one of course from your perspective, but from my perspective this is handfuls of data points that tell me I made a good choice.

Yes I know plenty of others have had bad experiences, but I’ve had bad experiences with plenty of manufacturers. Overall through Apple has sky high customer satisfaction ratings for reasons.

[lnxg33k1]

I think when a company get fined for its dodgy warranty policy, a person coming around saying that it’s all good it’s either lucky or not super partes, not sure what to say, ok you got good experience with Apple, on the other hand it’s shit and get fined so I guess good for you

[simonh]

You have to choose between the options available. I’ve used kit from a wide variety of other manufacturers, with mixed results. None of them were ideal. I’m not expecting Apple to be perfect, they’re just a good option compared to the others in my experience.