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by robbedpeter 1524 days ago
Corporations are not people. They're autonomous entities that behave algorithmically based on the laws, policies, and rules imposed on them by shareholders, regulators, and customers.

For example, Comcast is unable to deal with customers in pleasant ways because rules that allow for that possibility increase costs. Rules and regulations that effectively mandate nefarious customer service are a consequence of regulatory capture and logistics.

Woke companies are unable to effectively block the utter stupidity of pandering to the outrage mobs. Activists exploit corporations that have gotten too big to manage individuals.

It's perverse incentives all the way down.