[loeg]

I wouldn't call it "quite good." It's also pretty crappy. There are arbitrary sleeps thrown in between pages to make it seem like the software is doing something; additional upsells, like GP is complaining about; they block paste when filling in bank credentials, which is super obnoxious; and the UI flow drops you back at "guided or self-service" every time you leave a section.

[kmeisthax]

Personal experience: every year TurboTax gets at least one thing wrong per filing, and it's always a different thing. Always love getting stopped at the "error check" with a question about how some field that's supposed to be a zero is blank, or some field that's supposed to be blank is a zero, because the guided questions and the tax forms aren't communicating properly.

State taxes are full of really confusingly-worded questions and things I've never heard of, with little explanation as to what means what. At least the federal section has proper explanations of things.

[bombcar]

The state ones are hilarious, because they offer no guidance: •Wangled Garbfinkle Reduction of the Belaurtiun Disaster Zone• will say “if this applies to you enter the amount from form L3O-P4RD”

[Stratoscope]

Yes, I stand corrected. What I meant is that it is good compared to the web version, and good enough for me to use.

[mike503]

Web version was quite annoying by vs desktop. First year using web this year. Was "wonky" compared to desktop.

[jrockway]

Things like this are why I could never write consumer-facing software like this. To me, I think software is working well when it's fast and responsive. But clearly their market research shows that you need a lot of sleep statements between screens so it feels like it's "doing" your taxes. I can't wrap my head around this thought process. Just moving the Turbotax window around is many orders of magnitude more computations per frame than an entire tax return :)