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by oriolid 1527 days ago
I recently ran into political science term "pockets of efficiency", which is used to explain why some part of a large corrupt organization (originally state, but I don't see why a giant corporation would be different) can work efficiently. I suspect Samsung used to have a lot of these, because they have manufactured a lot of terrible consumer products but still somehow they have had financial success and their components can be found in decent products too.
1 comments

Interesting. I’ll look that up! My theory is that toxic culture worked when Samsung was mostly playing catch up (before 2010 ish) to existing products/ technologies. But now they need to innovate, and toxicity is crushing and driving away creative people.
Now that you mentioned early 2000s, at the time I was shopping for a LCD display. At the time Eizo was the go-to brand for good screens, and they used Samsung panels. As a poor just graduated programmer I bought the Samsung with the same VA panel that Eizo used, and it was awful in ways I would never expect a display could be.