[vr46]

Unfortunately users declare Protonmail barely usable in terms of features and UX. After a decade of this, I’m shifting back to IMAP. My use case is better off with GPG than with Protonmail. I can’t usefully function without integration into the rest of my Mac or iOS. A secure walled garden with Apps that get worse over time? I’ll go with Apple’s version.

[nulbyte]

Protonmail user here, and I haven't declared any such thing. The complaints I see tend to center around the assumption that using the service is exactly the same as any other service, despite the lengths they go to tell you how it's different. The service and the app is very usable and there are more than enough features, without them getting in the way. I use the app and the bridge; both have served me well.

[vr46]

I was sarcastically riffing on the original title, but that aside, the differences between Protonmail are diverging year-on-year, with the new bridge providing features that don’t exist in the app. Adding Calendaring and Drive at the expense of improvements in the core Mail. There’s only so long they can go on touting supposed security benefits at the expense of interoperability and usability. Swipe to multiple actions, select multiple messages, opening calendar invites in other apps. I disagree that they go to lengths to explain how everything is different, a quick look says the opposite, and they don’t establish the trade-offs at all. If you want privacy for “everyone” you have to make hard things easy and not make easy things hard.

[pensatoio]

They just refactored their iOS app too, thankfully. It's not a stale product, by any means.

[mbrodersen]

Not my experience at all. It works really well.