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I think the OP already said: dockworkers unloading ships -- that's the industry. And to the extent that the cargo isn't containerized (sometimes it is, sometimes it isn't), automation is harder than it sounds here: sequencing, unstacking, moving, and re-stacking irregularly-shaped, imbalanced, fragile, and dissimilarly-packaged objects requires lots of experience and judgement or things go awry very fast, and one mistake can cost a ton of time to deal with when something falls over, gets punctured, or gets in the way. This is also true of movers (as in house movers). It's harder than it looks, at least to do well -- many cheaper companies write contracts such that they can screw up and customers have no recourse, which changes the economics a bit -- but the first-rate movers are expensive for a reason. Unless you're incredibly careful (which often implies going more slowly), bodies get wrecked and objects get broken. As an aside, one proxy for a first-rate moving company is them having front-line employees who have been on the job for 5+ years. It's basically impossible for companies that cut corners because no one survives that long. Firms like Gentle Giant out of Boston (I have no stake in the company, I just know them well)) have a stable of long-term employees, many of them athletes, because they're incentivized to do a good job while not hurting themselves. And they're expensive (but not necessarily more expensive than cut-rate firms if you factor in the risk of damage, and/or the likelihood of being fairly reimbursed if something is damaged). |