Y
Hacker News
new
|
ask
|
show
|
jobs
by
inconditus
5360 days ago
Nope, when calling customer service, almost all say "This conversation may be recorded for quality insurance".
1 comments
JoshTriplett
5360 days ago
Something you might find useful: that standard statement also gives you permission to record the call yourself.
(You may or may not need such permission, depending on your legal jurisdiction.)
link
gwillen
5360 days ago
Do you have a cite to a case or good reference for this? I've heard it before, and it would be nice to have a source for it, in case I ever need to rely on it.
link
JoshTriplett
5359 days ago
https://secure.wikimedia.org/wikipedia/en/wiki/Telephone_rec...
provides a good starting point. I don't know of an authoritative citation offhand.
link
(You may or may not need such permission, depending on your legal jurisdiction.)