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by poodougnut
5356 days ago
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I don't think the OP is suggesting phone support should be phased out; he's saying that email support should be there too and be on par. I can name a couple of companies I've had to interact with in the past few days that only offer phone support: Student Finance, EDF Energy. |
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>If you have a textphone, please call our Minicom Line free on 0800 096 2929
I agree that email (as well as phone) is a better solution.