[freedomben]

ah yes, let me find the instructions!

EDIT: this is what fixed it for me:

> Pressing the bottom center of the touchpad firmly a few times has resolved the issue in some cases.[1]

Said in a slightly different way:

> There were also a small number of early units produced that may have contact issues on the physical switch on the Touchpad. Try pressing the bottom middle of the Touchpad firmly a few times to see if that resolves the issue. If it does not, please contact Framework Support.[2]

[1]: https://community.frame.work/t/known-issues-on-early-framewo...

[2]: https://knowledgebase.frame.work/en_us/touchpad-not-working-...

[VTimofeenko]

Looks like after a few _hard_ presses the problems are gone. Thanks!

[freedomben]

Awesome! super glad to hear it. btw framework support is really great. I've opened a couple of cases with them and they're super helpful

[VTimofeenko]

Yeah, I had the same experience. They reply super fast and with no bs. As a support engineer in the past life, I really appreciated it.