[flower-giraffe]

I find it concerning that the incident is marked as resolved and the incident history suggests that have corrected the billing.

We still have a $7m dollar balance on our account, so the issue clearly is not resolved.

Providing incorrect information on status pages makes it hard to trust in the future.

[a1371]

Seven... Million? Though it says the incorrect billing is still not fixed there.

[dx034]

I understand it differently. They said 7 hours ago it hadn't been fixed but afterwards they said the issue is resolved. I would understand that this means all issues have been resolved. Otherwise I don't get how they can close the incident.

[flower-giraffe]

9 hours ago they posted "We have started a cleanup of incorrect billing information and expect that to be completed in a few hours."

2 hours later they marked the incident as resolved, but they clearly have not completed the "cleanup" yet.

status page :

Resolved This incident has been resolved. Posted 7 hours ago. Apr 14, 2022 - 01:28 UTC

Update Actions and Codespaces are operating normally except for incorrect billing reports. We have started a cleanup of incorrect billing information and expect that to be completed in a few hours. Posted 9 hours ago. Apr 13, 2022 - 23:36 UTC

Update We've applied a mitigation to unblock running Actions jobs and using Codespaces. We are currently working on addressing the inconsistencies in billing information. Posted 11 hours ago. Apr 13, 2022 - 21:07 UTC

[sascha_sl]

To provide a bit more info, I woke up to a $32m email, but it had already been fixed when I checked enterprise dash a few hours ago.

[Aeolun]

I’n fairly certain at some point today we owed 6 billion :P

[vorticalbox]

ours was $3.1 million, luckily our account shows the correct billing.

[enw]

What is the typical relative balance on your account? Does $7m mean 7 million USD? Over what period of time?

[lloydatkinson]

What exactly do you work on if you’re paying 7 million to just GitHub?

[trollied]

You have parsed the comment incorrectly. The OP is saying that the $7m is an error that is yet to be resolved.