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by pid-1 1527 days ago
Personally, I'd have a hard time accepting this sort of offering. What if your setup is more complex than what you're describing? What if you don't accept my solution? I might end up embarking in a stressful multi hour / day rabbit hole for a fixed price.

More generally, I wouldn't be keen at accepting to support random internet strangers whose environment and reputation I know little about.

I think the real challenge is finding the right set of incentives for both parties* to accept the risks for this type of service.

*Likewise, you would be risking being played by a random internet conman

1 comments

These would typically be short, time-boxed engagements (like one or two hours or less).

For example, some years ago I was trying to setup a Stellar (cryptocurrency) node, but I was having some problems with configuration. I asked on the Stellar slack or discord group and found someone who was willing to help. We negotiated $100/hr, and then we arranged a time to meet online. In the end, I paid for 1.5 hours of time, and it was well worth it. If he had solved my problem in 5 minutes, I would have still paid for a minimum 1 hour; win-win.

It seems like there could be a matchmaking service to facilitate exchanges like this. It's a bit like how you can go to stackoverflow, and if you happen to see a question you know the answer to but which has no answers, you may choose to take 5 minutes (for free!) and answer it.

In this case, however, requests would expire after a specified time. Solution providers could setup notifications for certain topics so they know when there's a need for their expertise.