[howmayiannoyyou]

Zapier is vulnerable to disruption both ends of the dev/integration chain (code/no-code), and they have been for some time. Their primary edge (IMHO) is a huge ecosystem of integrations unmatched by their competition. I don't see that edge persisting. It won't be long before OpenAI-esque UI's can generate no/low code integrations and as you'll see below there is plenty of conventional competition.

They've had adequate funds and time to implement bulk actions, interface improvements and ecosystem enhancements that would benefit users, but not much has emerged. I use Zapier and some of the providers below as alternatives:

Integromat

Pipedream

Mulesoft

Jitterbit

Built.io

Workato

JBoss

Celigo

Parabola.io

Integrate.io

IFTT

CloudHQ

MixMax

Regardless, as a private company they're really only beholden to their owners, and they generate enough revenue (and presumably NET profit) that one could imagine ownership perhaps confusing focus for what might (or might not) actually be arrogance.

[rezbull]

What functionality do you use IFTTT (assuming you made a typo with 'IFTT') for that Zapier does not support?

[malfist]

low/no-code ecosystems have been promised to be "just around the corner" for decades now. I'll be really surprised if it ever arrives. Take a look at microsoft's "LightSwitch"