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by enra 1525 days ago
Linear founder/ceo here.

Thanks for detailed feedback and walkthrough! Just to share some context, we do have thousands of customers, ranging from early stage startups to public companies.

I also agree that we should support more hierarchy when it comes to roadmap, teams and even the workspace settings, and it's something we are working on.

> Board (singular)

Board view supported by other views too, like cycles, active issues, projects etc. The "Board" sits in the navigation for now until we can make the view settings robust enough to fully replace it.
1 comments
mdeeks 1525 days ago
Good to hear! Any write ups on how the larger companies organize and manage their Workspace?

Moving us from Jira/Confluence would probably take an act of god, but I could see teams going rogue and doing their internal planning in Linear while still using some part of Jira to ensure they stay connected to the rest of the company process. That way we could maybe do incremental adoption.

Is there any bidirectional Jira <-> Linear support? e.g. Someone creates a bug in Jira for us and it replicates into Linear? When I close it in linear it closes it in Jira.

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enra 1525 days ago
There is no write ups at least publicly yet. If there are specific questions we can try answer those based on what we have heard from other companies. ks@linear.app

We do have a bidirectional Jira integration. It pulls in the basic information, and then also adds a Jira "attachment" & link to the Jira issue. If you close the issue in Linear, will also close it in Jira [1]

If you enable the Triage feature, it works nicely in a way that requests from other teams in Jira automatically come to the Triage queue and you can review them there. Same triage queue also works for customer support tools, sentry, creating issues through the API etc.

[1]: https://linear.app/docs/jira

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mdeeks 1525 days ago
Yeah I just found it. The hard map of Jira project to a Team makes it tough. We currently do 1 Org (hundreds of people) = 1 Jira project. Teams are mapped to Jira Components. I think without some level of customization on the sync we wouldn't be able to incrementally adopt. Everyone uses Jira differently unfortunately.
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