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by capableweb 1526 days ago
Yes, that is true. But I think it has to be compared to how much you liked this product VS others who do the same thing. Not "I thought this product did X" (but it was never specified for example) and then leave a 4 star review after returning it, or similar cases. Maybe I ordered this thing and thought I would like it, but because of something not-the-fault-of-the-product-itself I ended up not liking it, I don't think the seller should suffer from it.
1 comments

Ideally there should be two reviews:

- The product is as advertised, built well, shipped on time and with appropriate packaging, and all these other objective things.

- My personal opinion of the product.

AirBnB kind of does that, although it still aggregates in a single score at the end.