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by AlexandrB
1526 days ago
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> 95%+ of orders receive 5 star reviews This is going to be subject to Goodhart's law[1]. As soon as buyers are aware their favourite sellers on Etsy are evaluated like this many of them will always leave 5 star reviews, while others will try to use the threat of a < 5 star review to get special consideration from the vendor. This is the same reason many people leave automatic 5 star reviews for gig workers unless something goes grotesquely wrong. [1] https://en.wikipedia.org/wiki/Goodhart%27s_law |
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