[briffle]

We are in the same boat. We are looking at the cloud, but the migration tools are just a pain. I can migrate a project to the cloud from Jira, and it even gives me a report of workflow transitions I have to manualy update/change to fix, which is great.

But then, there is no way to keep it in sync. I have to blow that project away in jira cloud, and migrate it again.

So I Have to hard-cut over projects, on a system that has dozens and dozens of projects, and somehow have people figure out which ones are where. or one really, really ugly night to cut it all over, and hope it goes well.

I'm looking for alternatives, but our team is so invested in some very, very customized workflows, its going to be a pain.

[Nemo_bis]

Is there any way to migrate away from Jira, or is it full lock-in? I mean, is there any migration tool or service to Redmine, Gitlab, MantisBT, Trac or whatever?

I think one reason Atlassian was successful is that they always invested a lot of effort in building tools to migrate to their products from any of their competitors (obviously not the other way around).