[intrasight]

I have a side gig B2B SaaS. My business users don't care if it's $1/year or $1000/year or $10,000/year. It's the same HUGE amount of paperwork for them either way, so the right answer is $10,000/year. I do allow very long trials.

I do still consider offering a "free" tier, but with the limitation that there is no free support, and each support incident will cost them $200. But then I remember what I said above.

[tedmiston]

How did you figure this out pricing-wise? And can you link to the service?

[throwawayboise]

You need to have an idea of the annual revenue of your prospects and price accordingly.

A $10,000 purchase for a small company with $100K revenue is going to be a huge expense. For a company with $100MM annual revenue it's a rounding error.