gitlab issues seem fine to me. some of the stuff jira does for managers isn't there i guess, but if gitlab solves the engineers problem, having to find a separate tool that can create artifacts for a manager seems like a better idea anyway, one tool per audience.
I think this strength of Jira is its biggest weakness. Trying to do everything for everyone and failing either miserably at everything, or just managing some.
They do seem to offer generic SAML SSO, so I'm guessing you could hook it into M365 manually if necessary. We use JumpCloud and I'm interested in seeing how Linear might integrate using SAML.
To elaborate, Linear is probably the best business app I have used for software management ever. For engineers it is fast and fluid and simple with outstanding keyboard shortcuts. For managers it is strongly opinionated with an agile methodology that requires no setup and just works. For teams, Linear makes it fun to stay in sync and track progress towards goals.
One of the best features of Linear is that it inspires my team to build better software, not just tick feature boxes.
Linear is awesome. It gets out of your way and let’s you focus on creating tickets really quickly. The integration with GitHub means engineers rarely need to update the board since tickets sync with your pull request. The keyboard shortcuts are amazing and so is the performance. I’d highly recommend it.