[krapp]

The fact that it's lasted this long is evidence that it doesn't matter enough to the end user to be worth changing. If it were Hacker News people would be saying "if it isn't broken, don't fix it." And people using Twitter despite its user interface - even putting in the effort to work around it, implies that it isn't really broken.

[dionidium]

I think it's evidence that network effect are powerful, more than anything. I'm on twitter because that's where everybody else is.

[city41]

People also just suffer silently. Buggy, confusing, incorrect, whatever it may be, in my experience a lot of people just put up with all of it and never think to complain or look for alternatives. I find this especially true of less technical people who often think bugs are due to something they did wrong.

[autoexec]

I think people have been trained to feel helpless about what companies do to them, especially when it comes to tech companies. It's very much not just a problem with tech, but tech gives companies new and easy ways to force things on their users long after the sale is completed. Everyone's been conditioned to accept things like sudden and unexpected changes. The websites they visit do it, so does the software on their computers, their consoles, and their cell phones.

There was some grumbling from uppity Windows users when forced updates/upgrades and reboots were pushed onto them, and I thought things might start to change but those things are still around (although the reboot thing was walked back a little) and now people are slowly being made to get used to hosting all their data on 3rd party servers and never being sure if/when it will be suddenly and unexpectedly be removed and inaccessible. Today there are stories of people who had their YT video or their repository removed, or lost access to books/music/games/movies they paid to be able to download/stream/play etc. Car companies are now disabling or pay-walling off features people already had when they purchased the vehicle.