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by briandoesdev 1532 days ago
I ran internal phishing email exercises were I use to work. We never let users know when it was an exercise vs real-world event, they always got the same automated response that it was being looked into and that was all. I guess luckily for our users no one ever received any training or punishment for "falling" for our emails. We use to do it mainly for click rate tracking.
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My company does phishing email exercises, and they've added a "report phishing" button to Outlook you're supposed to hit, either for the fake messages or any real phish attempts you get, or worse, fall for.

The difficulty is that the company has outsourced many functions, meaning that there are external companies I often haven't heard of sending messages we have to interact with. Worse, one of those vendors has a very spammy-looking style and has even mis-spelled our company's name before in their mails.