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by drivingmenuts 5364 days ago
What drives some people away is the price tag, regardless of quality and features.

I just dropped $1800 and change on an iMac, which really doesn't have any more mojo than an equivalent PC.

If I need support, someone will say: "How can I help you?" no matter how inane the question, instead of (Linux) "RTFMNoob" and (Windows): "Google, install driver, visit MSDN, etc.".

The difference (in my mind) is that I didn't buy a personal computer, I bought a Mac. I didn't buy what I needed, I bought what I want.

1 comments

> I didn't buy what I needed, I bought what I want.

The funny thing is that's the complete opposite to what Apple retail employees are taught. Sell what the customer needs; nothing more, nothing less

I'd say that just highlights Apple's 0th law, that one thing only they seem to get: form is function, what you want is what you need. If it doesn't do what you want, it's insufficient for your needs. Conversely, if it does more than you need, you don't really want it, you just think you do.
This is so true. While i'd love to have a new 27" IMac I just can't justify getting rid of my 3GHz 2008 since it still works so well. It's like I just took it out of the box.