[Nextgrid]

> I know they have team(s) of very smart people dedicated to solving this issue (at least at the individual level).

Do you actually know, or are you being generous and still trying to assume good faith from a company that disproved it several times?

I don't see a business reason for them to take action. The spam comments don't open them to any legal liability (they already get away with much worse), YouTube has a monopoly so no amounts of spam will drive users away, the spam contributes to engagement numbers and the advertisers don't seem to mind.

[ksarw]

I happen to know someone in this case, and am not assuming good faith from the company by any means. I trust and respect the individual.

I'm also generally interested in the comment moderation problem myself, and have been working on it myself for some time. I guess my judgement is clouded by my hope that there is a reasonable excuse for the team(s) at Google to not have solved it by now.

Perhaps it is naive of me to think this way; if it really is as simple as "this does not affect advertising revenue" then that would be quite nearsighted of Google. And, as I mentioned earlier, I am of the opinion that quality comment sections would increase engagement (and revenue as a result), so it doesn't make sense to me.