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by Semaphor 1540 days ago
> Google search is worst than ever

> My experience as a customer in Amazon is equally bad

But is that generally the case? From what I hear, non-tech people still love google (the vast, vast majority of people) and my personal experience with Amazon is pretty decent as well (though I’m not in the US, so maybe it’s not as much of an issue here) despite their search being bad.

2 comments

> my personal experience with Amazon is pretty decent as well

Considering the endless dark pattern manipulation to get people signed up for Prime etc, the intolerably bad search, the hard to manage/judge "sellers", the god awful semi storefronts within a storefront from actual brands etc etc.

It is just not low hassle anymore, at every stage I'm paying extra attention lest I'm getting screwed. Turns out I'd rather go to a bookstore or a hardware store or whatever at this point. Even accounting for travel time it's lower stress.

I’ve been a prime customer ever since Prime became a thing in Germany, so I can’t talk about that. Search I already agreed (though it’s not intolerably bad, it’s barely worse than google), but the rest I have no issues with, I can see who sells what and I don’t even know where to find storefronts, all my buying is done by searching for the products or finding deeplinks.
I have heard non tech people starting to complain about both Google and Amazon significantly more.