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by G3rn0ti 1536 days ago
> Germany is notorious for horrible customer service

Well, it's much better than its reputation. It's more a cultural thing. Germans are very direct and hate BS. Also many Germans hate to pay for convenience and aesthetics (that's why they do their groceries in these awful discounter shops where the food is presented in the card boxes used for shipping). That's why customer service workers (if available at all) tend to be more "in your face" but usually they try the best to help you if they can.