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by Nextgrid 1535 days ago
The concerning thing is that the other commenter says it took him a year and a complaint to the financial ombudsman to recover his money.

False positives are one thing, but it shouldn't take a year to resolve?

1 comments

I suspect this is more to do with the financial regulation & the bodies that investigate these things, rather than Monzo.
So if we pick any UK bank we will see the exact same issues?